Economist Milton Friedman’s influential maxim, that a company’s sole obligation is to maximize profits, is outdated. Many companies have voluntarily integrated social concerns into their business operations through corporate social responsibility, or CSR, policies for years.
More recently, some companies have broadened their notion of what’s required of them beyond a traditional CSR approach by adopting what’s known as environmental, social and governance (ESG) strategies that can be more appropriate for confronting challenges that go beyond the social realm, such as climate change.
What happens when a company or a nonprofit operating at a national or global scale commits to improving the well-being of people and the planet? Does that commitment compromise its ability to thrive or, if it’s a public company, to comply with the financial return expectations of its shareholders?
Doing right by people and the planet
This tension, and questions about the authenticity of corporate social responsibility and environment, social and governance commitments, have been the subject of much debate over the past decade, with the pendulum swinging from one side to another.
Some conservative states have enacted anti-ESG laws aimed at preventing public pension funds and even insurance companies from considering the potential long-term effects of climate change on their investments. So-called anti-woke lawsuits from shareholders alleging that a company’s social policies illegally restrain profits are on the rise.
Although anti-ESG shareholder proposals are increasing, they typically receive the support of fewer than 5% of the shares voted, in part due to institutional investors understanding the long-term corporate risks of neglecting climate change and social unrest.
The three of us are marketing scholars who teamed up with two other professors to examine whether organizations can and should go further than CSR and ESG approaches. We also wanted to see whether it’s worth withstanding the inevitable political backlash to try to meaningfully address the quality-of-life challenges of modern society: climate change, poverty, food insecurity, homelessness, wars, pandemics and more.
To assess whether it’s feasible to take social and environmental action and still prosper financially, we conducted 78 in-depth interviews with executives from 21 for-profit companies and nonprofit organizations around the world that strive to do one or the other or both. We also analyzed archival data regarding the companies’ and nonprofits’ performance.
Among the organizations we studied are MasterCard, whose Girls4Tech initiative has helped more than 1 million girls around the world develop technology skills; World Central Kitchen, a nonprofit that has fed millions of hungry people in dozens of countries following and amid hurricanes, fires, wars and other disasters; buildOn, a nonprofit that works with low-income communities in the U.S. and abroad to build schools; and Australia’s Children’s Cancer Institute’s ZERO program, a registered charity that draws significant government funding that uses genomic data to guide precision treatment planning for kids with cancer.
We found that the opportunity to do good socially and well financially is real for these companies and nonprofits. By seeking to do right by the public and the planet, reputations are strengthened, employees are energized, external relationships are enhanced, new competencies are created – and society benefits.
Moving beyond CSR and ESG
We find that companies and nonprofits can prosper when they embody what we’re calling a social profit orientation by making sustainable, social and environmental impact central to their missions.
At first glance, social profit orientation may seem similar to corporate social responsibility, but there is a significant difference. CSR companies often sponsor commendable activities, such as recycling drives and volunteering, while still making financial profit a priority that’s above all else. With social profit orientation, financial profits and benefits for the common good are equally prized. It is a deliberate, strategic, organization-wide effort to address systemic social and environmental challenges.
Unlike corporate social responsibility and environmental, social and governance initiatives, which critics view as peripheral to the core business strategy and profit-draining, a social profit orientation embeds social impact directly into the organization’s mission, integrating social good with economic goals. This can help reduce the risk of legal challenges based on fiduciary duties – a legal obligation to make decisions that will protect shareholders’ financial interests – as the nonfinancial initiatives are tied to the organization’s long-term success.
This framework applies to nonprofits as well as for-profit companies, because not all nonprofit organizations meet our social profit criteria. There are for-profit hospitals in the U.S., for example, that provide more free health care to patients in need than nonprofit hospitals.
Companies with a social profit orientation more closely resemble B Corporations, which also have voluntarily set goals tied to doing good, than most companies adhering to CSR and ESG principles. Unlike with B Corporations, which must be certified by a nonprofit that exists for this purpose, there’s no social profit certification system. In addition, social profit orientation goes further than what B Corporation certification requires, and it’s relevant for nonprofits as well as companies.